Resiliência organizacional em contexto do COVID-19: o caso de duas mipymes colombianas
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Este trabalho está licenciado sob uma licença Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
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Objetivo. Explorar a relação entre a resiliência organizacional e a evolução de duas mipymes colombianas do setor de transporte e turismo a partir do contexto da crise gerada pelo COVID-19 até a reabertura econômica decretada pelo Governo Nacional.
Metodologia. A metodologia utilizada neste estudo segue um enfoque qualitativo a partir de dois estudos de caso de corte transversal. Resultados. Os resultados obtidos aportam uma maior compreensão sobre a relação entre os fatores da empresa que condicionam a resiliência, as ações de resiliência implementadas e a evolução da organização em um contexto de crise. Conclusões. A adaptação é um resultado inerente das organizações resilientes, mas não a renovação da empresa. A renovação em contextos críticos pode estar sujeita às ações de resiliência implementadas pela empresa, os fatores que condicionam a resiliência, a magnitude da crise e aos recursos financeiros e experiências prévias da empresa para enfrentar ela.
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