El manual de funciones como herramienta para aumentar la productividad y desempeño de los colaboradores
The job description manual as a tool for boosting employee productivity and performance
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Identificar la importancia que tiene el manual de funciones como herramienta de gestión en el área de talento humano. Metodología. La metodología empleada consistió en una investigación cualitativa, con alcance descriptivo, sustentada en dos fases metodológicas. La primera estuvo contemplada para abarcar los conceptos de manual de funciones y gestión del talento humano por medio de dos revisiones sistemáticas de la literatura en la base de datos Scopus. La segunda tuvo como objetivo correlacionar dichos conceptos con el aumento de la productividad y el desempeño de los colaboradores como eje de la gestión humana. Resultados. El manual de funciones se encuentra en el centro de todas las prácticas de recursos humanos y es fundamental para los procesos de reclutamiento, selección y capacitación. Conclusión. La implementación efectiva del manual de funciones facilita la capacidad de la organización para identificar y nutrir talentos internos o externos.
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