La capacitación en pequeñas y medianas empresas: hacia una caracterización

Palabras clave: capacitación, pequeña empresa, estudio bibliográfico, gestión del personal, administración

Resumen

Las pequeñas y medianas empresas son protagonistas del desarrollo económico de los países por sus aportes en ingresos y generación de empleos. No obstante, enfrentan diversos inconvenientes que les impiden desarrollarse plenamente. Objetivo. Realizar un análisis de literatura sobre la capacitación en pequeñas y medianas empresas. Metodología. Se realizó una revisión sistemática de artículos para elaborar una codificación por categorías, procesando la información con el apoyo de matrices. Resultados. La revisión arrojó elementos que caracterizan a la capacitación en pequeñas y medianas empresas: poca visión estratégica; exiguo apoyo gubernamental y renuencia de dueños/gerentes para implementarla. Conclusión. Esta revisión ha demostrado que es menester explorar o generar estrategias para una capacitación efectiva y una innovación de los modelos actuales de capacitación para estas empresas.

Descargas

La descarga de datos todavía no está disponible.

Biografía del autor/a

Daniela López Montalvo , Instituto Politécnico Nacional

Maestra en Ingeniería Industrial. Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas, Instituto Politécnico Nacional, Ciudad de México, México

Eylin Jorge Coto, Instituto Politécnico Nacional

Maestra en Ingeniería Industrial. Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas, Instituto Politécnico Nacional, Ciudad de México, México

Aidé Cadena López, Instituto Politécnico Nacional

Doctora en Estudios Organizacionales. Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas, Instituto Politécnico Nacional, Ciudad de México, México

Referencias bibliográficas

Abor, J. and Quartey, P. (2010). Issues in SME development in Ghana and South Africa. International Research Journal of Finance and Economics, 39, 218-228.

Adla, L., Gallego-Roquelaure, V. and Calamel, L. (2019). Human resource management and innovation in SMEs. Personnel Review, 49(8), 1519-1535.

https://doi.org/10.1108/PR-09-2018-0328

Agwu, M.E. and Afieroho, E. (2016). Impact of product quality management on the growth of small and medium sized enterprises. European Journal of Social Sciences, 52(2), 175-190. https://doi.org/10.4324/9781351158282-17

Antonioli, D. and Della Torre, E. (2015). Innovation adoption and training activities in SMEs. International Journal of Human Resource Management, 27(3), 311-337.

https://doi.org/10.1080/09585192.2015.1042901

Arasti, Z., Zandi, F. and Talebi, K. (2012). Exploring the effect of individual factors on business failure in Iranian new established small businesses. International Business Research, 5(4), 2-11. https://doi.org/10.5539/ibr.v5n4p2

Bager, T.E. et al. (2015). Enrollment of SME managers to growth-oriented training programs. International Journal of Entrepreneurial Behavior & Research, 21(4), 578-599. https://doi.org/10.1108/IJEBR-12-2014-0224

Bai, Y., Yuan, J.J. and Pan, J. (2017). Why SMEs in emerging economies are reluctant to provide employee training: Evidence from China. International Small Business Journal: Researching Entrepreneurship, 35(6), 751-766. https://doi.org/10.1177/0266242616682360

Biondic, D. (2020). Integralni Indeks Učinkovitosti Malog I Srednjeg Drvno Industrijskog Proizvodnog Poduzeća Finalnih Proizvoda. Šumarski List, 144(1-2), 75-81.

https://doi.org/10.31298/sl.144.1-2.8

Coetzer, A., Wallo, A. and Kock, H. (2019). The owner-manager's role as a facilitator of informal learning in small businesses. Human Resource Development International, 22(5), 420-452. https://doi.org/10.1080/13678868.2019.1585695

Damoah, O.B., Ashie, A. and Kodjo-Kekesi, E. (2016). The propensity to participate in formal training programmes: Evidence from small and medium-sized enterprises (SMEs) in Ghana. World Journal of Entrepreneurship, Management and Sustainable Development, 12(4), 344-358.

https://doi.org/10.1108/WJEMSD-07-2016-0033

Dang, T. et al. (2018). Human resource management practices and firm outcomes: evidence from Vietnam. Journal of Asian Business and Economic Studies, 25(2), 221-238. https://doi.org/10.1108/JABES-10-2018-0076

De la Rosa, A., Rivera, I. y Marín, A. (2015). Propuesta de clasificación integral de la Mipyme basada en la complementariedad disciplinar de las perspectivas económica, administrativa y organizacional. En Rivera, I. y De la Rosa, A. La Mipyme a debate. Perspectivas de estudio, mitos, actores clave, propuestas y vinculación (pp. 3-49).

Ciudad de México, México: Competitive Press. Ferraris, M. et al. (2000). Managing the change from face to-face to distance training for SMEs. Computers & Education, 34(2), 77-91. https://doi.org/10.1016/S0360-1315(00)00004-X

Ghayoomi, M. et al. (2020). Designing a model for creation of export consortia in business cluster. International Journal of Engineering, 33(3), 459-467.

https://doi.org/10.5829/ije.2020.33.03c.10

Ilkhamova, M.U. et al. (2017). The problems of professional training of practice-oriented specialists for small enterprises of footwear and leather production industries in Uzbekistan.

https://doi.org/10.1088/1757-899X/254/23/232004

IOP Conference Series: Materials Science and Engineering, 254(23), 1-4.

Jayawarna, D., Macpherson, A. and Wilson, A. (2007). Training commitment and performance in manufacturing SMEs: Incidence, intensity and approaches. Journal of Small Business and Enterprise Development, 14(2), 321-338. Johnson, S. (2002). Lifelong learning and SMEs: issues for research and policy. Journal of Small Business and Enterprise Development, 9(3), 285-295. https://doi.org/10.1108/14626000710746736

Karim, R. (2019). Impact of different training and development programs on employee performance in Bangladesh perspective. International Journal of Entrepreneurial Research, 1(2), 8-14. https://doi.org/10.31580/ijer.v1i2.497

Kessy, S. and Temu, S. (2010). The impact of training on performance of micro and small enterprises served by microfinance institutions in Tanzania. Research Journal of Business Management, 4(2), 103-111. https://doi.org/10.3923/rjbm.2010.103.111

Khan, S. and Ramsey, P. (2013). Easy, economic, expedient-An effective training evaluation model for SMEs. In Green, A. (Ed.), 10th International Conference on Intellectual Capital, Knowledge management ICICKM (pp. 540-551), Washington, USA: The George WashingtonUniversity.

Kholopane, P. (2016). The impact of total quality management system on sustainability of small and medium businesses in South Africa. IAMOT, 1934-1942.

Kotey, B. and Folker, C. (2007). Employee training in SMEs: Effect of size and firm type-Family and nonfamily. Journal of Small Business Management, 45(2), 214-238. https://doi.org/10.1111/j.1540-627X.2007.00210.x

Kotey, B. and Slade, P. (2005). Formal human resource management practices in small growing firms. Journal of Small Business Management, 43(1), 16-40.

https://doi.org/10.1111/j.1540-627X.2004.00123.x

Lange, T., Ottens, M. and Taylor, A. (2000). SMEs and barriers to skills development: a Scottish perspective. Journal of European Industrial Training, 24(1), 5-11.

https://doi.org/10.1108/03090590010308219

Marcelino-Aranda, M., Robles, C. y Baldazo, F.A. (2015). El apoyo a las micro y pequeñas empresas, entre la propuesta oficial y la aptitud del empresario. Estudio de caso. En Rivera, I. y De la Rosa, A. La Mipyme a debate. Perspectivas de estudio, mitos, actores clave, propuestas y vinculación (pp. 195-208). Ciudad de México, México: Competitive Press.

Marenichenko, V. (2016). Mechanisms of state regulation of small and medium businesses. Baltic Journal of Economic Studies, 2(5), 41-47.

https://doi.org/10.30525/2256-0742/2016-2-5-41-47

Mazzarol, T. (2004). Strategic management of small firms: a proposed framework for entrepreneurial ventures. In 17th Annual SEAANZ Conference, Queensland University of Technology, Brisbane, Australia.

Muller, P. et al. (2015). Annual Report on European SMEs 2014/2015. Brussels, Belgium: European Commission.

Nagi, K. (2008). Use of moodle reports for knowledge management, planning and eTraining in SMEs. In 4th IEEE International Conference on Management of Innovation and Technology, Bangkok, Thailand. https://doi.org/10.1109/ICMIT.2008.4654494

Nai-Wen, C., Chih-Yun, W. and Lin, C.Y. (2008). Does training facilitate SME's performance? The International Journal of Human Resource Management, 19(10), 1962-1975. https://doi.org/10.1080/09585190802324346

Ncube, T.R. and Zondo, R.W. (2018). Influence of self-motivation and intrinsic motivational factors for small and medium business growth: A South African case study. SAJEMS. South African Journal of Economic and Management Sciences, 21(1), 1-7. https://doi.org/10.4102/sajems.v21i1.1994

Ngaochay, T. and Walsh, J. (2017). Upgrading employees' skills in Thai SMEs sustainably. Pacific Business Review, 9(9), 129-136.

Omar, S.S., Arokiasamy, L. and Ismail, M. (2009). The background and challenges faced by the small and medium enterprises. A human resource development perspective. International Journal of Business and Management, 4(10), 95-102. https://doi.org/10.5539/ijbm.v4n10p95

Pacheco, A.A. (2015). La dirección integral de Mypime: mitos, premisas y propuestas. En Rivera, I. y De la Rosa, A. La Mipyme a debate. Perspectivas de estudio, mitos, actores clave, propuestas y vinculación (pp. 241-259). Ciudad de México, México: Competitive Press.

Padachi, K. and Lukea-Bhiwajee, S. (2016). Barriers to employee training in small and medium sized enterprises: Insights and evidences from Mauritius. European Journal of Training and Development, 40(4), 232-247. https://doi.org/10.1108/EJTD-02-2014-0018

Panagiotakopoulos, A. (2011). Barriers to employee training and learning in small and medium sized enterprises (SMEs). Development and Learning in Organizations, 25(3), 15-18. https://doi.org/10.1108/14777281111125354

Pauli, U. (2020). Training professionalisation and SME performance. Human Resource Development International, 23(2), 168-187.

https://doi.org/10.1080/13678868.2019.1696079

Pérez-Bustamante, G.O. et al. (2016). The impact of continuous training in small and medium enterprises: Lessons from an industrial case analysis. Journal of Business Economics and Management, 17(2), 234-250. https://doi.org/10.3846/16111699.2014.938359

Rabie, C., Cant, M.C. and Wiid, J.A. (2016). Training and development in SMEs: South Africa's key to survival and success? Journal of Applied Business Research, 32(4), 1009-1024. https://doi.org/10.19030/jabr.v32i4.9717

Rafiki, A. (2020). Determinants of SME growth: an empirical study in Saudi Arabia. International Journal of Organizational Analysis, 28(1), 205- 225.

https://doi.org/10.1108/IJOA-02-2019-1665

Ramukumba, T. (2014). Overcoming SME challenges through critical success factors: A case of SMEs in the Western Cape Province, South Africa. Economic and Business Review, 16(1), 19-38.

Roshchin, S. and Travkin, P. (2017). Determinantsnof on-the-job training in enterprises: the Russian case. European Journal of Training and Development, 41(9), 758-775. https://doi.org/10.1108/EJTD-05-2017-0050

Roy, A. and Raymond, L. (2008). Meeting the training needs of SMEs: Is e-learning a solution? Electronic Journal of e-Learning, 6(2), 89-98.

Saastamoinen, J., Reijonen, H. and Tammi, T. (2017). The role of training in dismatling barriers to SME participation in public procurement. Journal of Public Procurement, 17(1), 1-30. https://doi.org/10.1108/JOPP-17-01-2017-B001

Sethi, A. (2018). Obstacles faced by small medium enterprises in imparting training: An empirical study on textile industry. Pacific Business Review International, 10(10), 103-109.

Shafeek, H. (2016). The impact of human resources management practices on SMEs performance in Romania. ANNALS of the Faculty of Engineering Hunedoara -International Journal of Engineering, 14(4), 91-102.

Simpson, J., Schraeder, M. and Borowski, M. (2015) Enhancing the value of training: creating closer time linkages between training acquisition, application and compensation. Development and Learning in Organizations, 29(5), 16-18. https://doi.org/10.1108/DLO-05-2014-0037

Sirinaga, I.P., Khatibi, A. and Azam, S.F. (2020). The effect of knowledge management and employee training on performance if small and mediumscaled enterprises (SMEs): Employee training as a mediator. European Journal of Human Resource Management Studies, 4(1), 1-21.

Steijvers, T., Lybaert, N. and Dekker, J. (2017). Formal human resource practices in family firms. Journal of Family Business Management, 7(2), 151-165.

https://doi.org/10.1108/JFBM-07-2016-0016

Sulistyowati, L. et al. (2018). Development of small and medium business (SMES) of mango dodol processing to increase the added value (a case study in Ujungjaya Village, Indramayu District, West Java). IOP Conference Series: Earth and Environmental Science, 142, 1-8.

https://doi.org/10.1088/1755-1315/142/1/012042

Susomrith, P. and Coetzer, A. (2015). Employees' perceptions of barriers to participation in training and development in small engineering businesses. Journal of Workplace Learning, 27(7), 561-578. https://doi.org/10.1108/JWL-10-2014-0074

Susomrith, P., Coetzer, A. and Ampofo, E. (2019). Training and development in small professional services firms. European Journal of Training and Development, 43(5/6), 517-535. https://doi.org/10.1108/EJTD-11-2018-0113

Tam, S. and Gray, D.E. (2016). The practice of employee learning in SME workplaces: A micro view from the life-cycle perspective. Journal of Small Business and Enterprise Development, 23(3), 671-690. https://doi.org/10.1108/JSBED-07-2015-0099

Vásquez, M. (2018). Factorial analysis of the elements that compose the training in the small and medium enterprises of the Industrial sector. Management, 22(2), 42-59. https://doi.org/10.2478/manment-2018-0022

Walker, E. et al. (2007). Small business owners: too busy to train? Journal of Small Business and Enterprise Development, 14(2), 294-306.

https://doi.org/10.1108/14626000710746718

Publicado
2020-07-27
Cómo citar
López Montalvo , D., Coto, E. J., & Cadena López, A. (2020). La capacitación en pequeñas y medianas empresas: hacia una caracterización. Revista Perspectiva Empresarial, 8(1), 71-85. https://doi.org/10.16967/23898186.686
Sección
Artículos
Crossref Cited-by logo