Antigüedad y experiencia como factores clave de habilidades de gerencia de las Pymes para lograr competitividad empresarial
Seniority and experience as key factors in management skills for SMEs to achieve business competitiveness
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Objetivo: evaluar la influencia de las habilidades gerenciales relacionadas a antigüedad y experiencia en la competitividad de pequeñas y medianas empresas de Hermosillo, México.
Metodología: Diseño mixto; una primera fase exploratoria mediante un panel de expertos usando el método Delphi para contextualizar y validar el instrumento. Después, se desarrolló una fase cuantitativa mediante encuestas a 108 empresas y un análisis de modelos de ecuaciones estructurales (PLS). Resultados: Las habilidades gerenciales evolucionan conforme a la experiencia de los gerentes. Durante los primeros años, estas habilidades se enfocan mayormente a la gestión de recursos humanos y financieros, y menos a habilidades de planeación y administración estratégica. Estas junto con la habilidad de globalización, se potencian en gerentes con más de diez años de experiencia. Conclusiones: Las habilidades gerenciales son un factor interno de las Pymes que influyen en la competitividad empresarial y evolucionan a la par de la experiencia de los gerentes.
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